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Ordering & Shipping


Ordering

Ordering from Lisadora is easy! When you see an item you want, simply click on the “Add to basket” button. Your shopping basket will be displayed with all of the items in it. Whenever you are ready to finalize your order, you may proceed to checkout. It only takes a minute and is completely secure!

Tax
Lisadora is located in New Mexico. By law we must charge all of our customers residing in New Mexico sales tax according to their address. Orders from all other states will not be taxed.

Payments
All credit card transactions are processed through our safe and secure gateway. We gladly accept Visa, MasterCard, Discover, and American Express.  Lisadora LLC never sees your credit card number.

Order Processing
Once you have completed the checkout process, you will receive an email confirmation with the complete order information. Though we try our best to keep our online boutique updated, at times certain designs will be unexpectedly popular and hence be back-ordered or delayed in shipment. We will let you know if any items you ordered will be delayed. Please look over your order to make sure all the information is correct and contact us within 24 hours if any changes need to be made.

As every design is individually handmade when it is ordered, please allow 3-10 business days before we can send your order to be shipped. On some occasions we may be able to ship immediately. Let us know what your shipping needs are and whether the item is a gift so we can include gift wrap ribbon.   Once your jewelry order is complete and shipped, we will send a shipment confirmation email with a tracking number to track your package online.

Shipping and Delivery
Our standard US shipping method is US Postal Service, Priority Mail, Insured. Transit time ranges from 2-4 business days. If you select 2nd Day Air or Overnight shipping, we use FedX.  International shipping is also by US Postal Service Int'l Express but you must be prepared for delays in the delivery country and possible customs tariffs.

Last updated 3/8/14

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